2022 Lush Korea 20th Anniversary Showcase · LAYER 57, Seongsu

Lush Korea 20th Anniversary Showcase
A journey of preferences, connected by a wristband

LAYER 57 · 57 Seongsui-ro 20-gil, Seongdong-gu, Seoul
October 13, 2022: Press day · October 14–16: Public admission

Tap your wristband on your favorite fruits, trees, Lush values and cleanser ingredients.
Those choices lead to personalized recommendations, and products seen on screen become objects you hold in your hands.

Client
Lush Korea
Year
2022
KNOVCOMPILE's role
Automated product dispensers · Hexagonal mirror box design and installation
RFID tagging · QR receipt printing · Visitor database · SMS delivery
Motion-sensing media · AR chroma-key filming set · Video switching
A visitor taps an RFID wristband on a LIKE HERE marker in the garden

Photos and video stills · Supplied TWISTED TWENTY project materials

Twenty years of Lush,
explored with a tap of the wrist

Lush Korea celebrated 20 years in Korea with a showcase at LAYER 57 in Seongsu. Visitors explored the market, garden and Secret Lab, choosing ingredients and brand values for themselves. A journey from preferences to products was joined by responsive landscapes, personal celebration videos and fragrances matched to a mood.

Official showcase key visual Image · Lush Korea
A showcase spanning the market, garden, values exhibition, Secret Lab and fragrance experience Video · Supplied TWISTED TWENTY recap

One wristband,
connecting experiences across the venue

Begin at the courtyard registration kiosks, then explore the market and main building. The main building houses the values exhibition, Secret Lab and fragrance experience; the AR Studio is in the café building across the courtyard. Media experiences punctuate the RFID journey.

Overall LAYER 57 model: the long main building above contains zones 02–04 and stage 07, annex rooms 05–06 below, the entrance courtyard and market 01 on the left, and café building with AR Studio 12 and building C with zone 10 below.Wristband registration Fruit tags Garden and values tags Mirror box and animal art wall Cleanser · Receipt · Bath bomb Mood selection · Fragrance spray AR filming · SMS
  1. 1 Wristband registration
  2. 2 Fruit tags
  3. 3 Garden and values tags
  4. 4 Mirror box and animal art wall
  5. 5 Cleanser · Receipt · Bath bomb
  6. 6 Mood selection · Fragrance spray
  7. 7 AR filming · SMS
Entrance courtyard Video still · Supplied TWISTED TWENTY recap
Main building: 04 Secret Lab Video still · Supplied TWISTED TWENTY recap
A
Collect your preferences · RFID wristband Register → Tag in 01 / 02 / 04 → Receipt → Bath bomb

Every tap
adds to your preferences

Your registered RFID wristband links you to your choices. Record preferences in the market and garden; in the Secret Lab, ingredient capsules trigger a film and cleanser delivery. Your accumulated choices then recommend a bath bomb, collected using the receipt’s QR code.

  1. 01 Entrance · Registration kiosk
    Wristband registration experience model

    Register your wristband

    Enter your name and phone number, then tap the wristband on the pad to link it to your details.

    On your wrist · RFID wristband
  2. 02 Market
    Fruit selection experience model

    Choose a fruit

    Tap your wristband on the pad beside your preferred fruit box.

    Added to your record · Selected fruit
  3. 03 Garden and Values Exhibition
    Tree and values tagging experience model

    Tag trees and values

    Tap the garden’s LIKE HERE markers and signs describing Lush’s values.

    Added to your record · Selected trees and values
  4. 04 Secret Lab
    Cleanser ingredient selection model

    Choose cleanser ingredients

    Tap your wristband and insert an ingredient capsule. Watch the production film, then collect a cleanser container beneath the pipe.

    Take home · Fresh cleanser
  5. 05 Receipt kiosk
    Receipt collection experience model

    Collect your receipt

    Tap the same wristband to retrieve your choices and print a recommended bath bomb name with a collection QR code.

    Take home · Your bath bomb receipt
  6. 06 Dispensing counter
    Bath bomb collection experience model

    Collect your bath bomb

    Scan the receipt’s QR code at the counter to receive your recommended bath bomb.

    Take home · Bath bomb
Wristband registration→Tag in 01 / 02 / 04→receipt→Your bath bomb

Register once, then tap on what you like

At the yellow kiosk, consent to data collection, enter your name and phone number, then tap your wristband. An information message is sent to your phone; subsequent choices across the venue are collected in your record.

Registration queue → Kiosk tap → Tags in the market, garden and values exhibition Video · Supplied TWISTED TWENTY recap
  1. 01 Link your details to the wristband

    Enter your name and phone number, then tap your wristband.

  2. 02 Choose preferences around the venue

    Tap markers for fruits, trees and values.

  3. 03 Individual preference records

    Choices linked to each wristband are collected for product recommendations.

Entrance registration kiosks Photos · Project materials
Registration queue Video still · Supplied TWISTED TWENTY recap
Start Screen design · Supplied project materials
Data consent Screen design · Supplied project materials
Name and phone number Screen design · Supplied project materials
Tap wristband Screen design · Supplied project materials
Registration complete Screen design · Supplied project materials
RFID wristband Video still · Supplied TWISTED TWENTY recap
02 Garden: LIKE HERE Photos · Project materials
02 Values signs Photos · Project materials
Tap a wristband on a sign Photos · Project materials
Tagging a values sign Video still · Supplied TWISTED TWENTY recap

Secret Lab · Ingredient selection and cleanser collection

The capsule you insert
triggers the film and product delivery

Tap your wristband on the selected ingredient’s marker and insert a transparent capsule. A film shows that ingredient becoming a cleanser. At the end, collect the fresh cleanser delivered beneath the pipe to complete the experience.

Tap wristband → Insert capsule → Watch production film → Collect cleanser Video · Supplied project recap
  1. Model of a wristband tapped on the RFID marker above an ingredient inlet
    01

    Record your choice with the wristband

    Tap the marker above your chosen ingredient’s inlet to link the selection to you.

  2. Model of a transparent capsule being placed in a pink inlet
    02

    Insert an ingredient capsule

    Place the transparent ingredient capsule in the inlet. Your chosen ingredient determines the next film.

  3. Model of visitors watching a cleanser production film on a large wall screen
    03

    Watch how it is made

    A production film for your chosen ingredient plays, showing how it becomes a product.

  4. Model of collecting a black cleanser container beneath a silver pipe
    04

    Receive a real cleanser

    A prepared cleanser container travels down the pipe from the dispenser. Collect it from the tray to finish.

Ingredient inlets and tag markers Photos · Project materials
Choosing an ingredient capsule Video still · Supplied TWISTED TWENTY recap
A film matched to the ingredient Video still · Supplied TWISTED TWENTY recap
Cleanser delivered down the pipe Video still · Supplied TWISTED TWENTY recap
Secret Lab counter Photos · Project materials

Beyond the film, a physical product

We linked video playback to product dispensing. A spiral mechanism releases stocked cleanser containers one by one for visitors to collect beneath the pipe.

A rotating spiral releases prepared cleanser containers one at a time Production video · Project archive
Cleansers loaded in the spiral Production materials · Project archive

Personal recommendations · Receipt and bath bomb collection

Your wristband’s choices
become a recommendation receipt and bath bomb

After exploring, tap your wristband at the receipt kiosk. A bath bomb is recommended from your earlier choices, and its name and collection QR are printed. At the next counter, scan the receipt’s QR code rather than your wristband to receive the recommended bath bomb.

  1. Model of a wristband retrieving preference records at a yellow kiosk
    01

    Retrieve choices with the wristband

    Tap the kiosk pad to read your selections and determine the recommended product.

  2. Model of collecting a printed receipt with a product name and QR from a yellow kiosk
    02

    Receive your recommendation receipt

    The recommended bath bomb’s name and collection QR are printed. Take the receipt from the slot.

  3. Model of scanning a receipt at a yellow counter and collecting a bath bomb
    03

    Scan the QR to collect a bath bomb

    Show the receipt’s QR to the scanner at the next counter, then collect the dispensed bath bomb.

Receipt kiosk Photos · Project materials
An actual printed receipt Photos · Project materials
The dispensed bath bomb Video still · Official Lush Korea YouTube
Wristband tap screen Screen design · Supplied project materials
Processing Screen design · Supplied project materials
Black Rose Screen design · Supplied project materials
Intergalactic Screen design · Supplied project materials
Think Pink Screen design · Supplied project materials
Your bath bomb

The bath bomb chosen from your selections is printed prominently in Korean and English.

Collection QR

Scan the receipt’s QR at the counter to collect your recommended bath bomb.

Your preferences on one sheet

Check your recommended product and take home the receipt as a record of the experience.

Dispensing counter Photos · Project materials
Black Rose bath bomb Video still · Official Lush Korea YouTube
The lab beyond the counter Video still · Supplied TWISTED TWENTY recap
Optional With an RFID wristband
Tag preferences
→
Recommendation From individual records
Select a bath bomb
→
Collection Print receipt → Scan QR
Dispense bath bomb
B
Awaken it by approaching · Motion-sensing media 02 Values Exhibition · Hexagonal mirror box · Animal art wall

Approach, and the forest burns,
and painted animals come to life

Through a hexagonal window, forests and lakes extend deep into mirrors. Step closer and a sensor detects your approach, turning the peaceful scene into a burning forest. Movement triggers the transition, bringing the climate crisis into a physical encounter.

The mirror box changes to a burning forest as a visitor approaches Video · Official Lush Korea YouTube
Two scenes: a visitor approaches the mirror box and the forest and lake turn to flames
  1. 01 Look from a distance

    Forests and lakes extend deep into the mirrors.

  2. 02 Step closer

    Detecting your approach turns the landscape to flames.

Mirrors extend a small screen into a deep landscape; proximity sensing determines the moment it changes.

From a distance — Forest and lake Photos · Project materials
Up close — Burning forest Photos · Project materials
Looking through the hexagonal window Video still · Supplied TWISTED TWENTY recap
Hexagonal window in the rock wall Video still · Supplied TWISTED TWENTY recap
Mirror box visual concepts Production materials · Project archive

Paintings that move as you approach

Paintings from the endangered-animal exhibition with artists with developmental disabilities also greet visitors on a digital wall. When someone approaches, prepared animation brings the still image to life: a flamingo lifts a leg; an owl winks.

Endangered-animal exhibition wall Photos · Project materials
Digital art wall Video still · Official Lush Korea YouTube
  1. 01 Approach

    The system detects a visitor standing before the painting.

  2. 02 See movement emerge

    The painting’s prepared response plays, connecting visitor and artwork without touch.

Flamingo · Before approaching Original artwork · Endangered-animal exhibition with artists with developmental disabilities
Flamingo · After approaching Original artwork · Endangered-animal exhibition with artists with developmental disabilities
Owl · Before approaching Original artwork · Endangered-animal exhibition with artists with developmental disabilities
Owl · After approaching Original artwork · Endangered-animal exhibition with artists with developmental disabilities
Input Approaching visitor
Proximity detection
→
Processing Distance-triggered video transition
Prepared movement for each painting
→
Output Hexagonal mirror box video
Animated animal paintings
C
Record a celebration · AR chroma-key studio 12 AR PHOTO STUDIO · Café building

A celebration before the green screen,
delivered to your phone

Tap your wristband at the café building’s AR Studio to link the recording to your registered phone number. Press start and stand before the green screen to join Lush’s celebration film. The result is sent by SMS to your registered number for you to keep.

From green-screen capture to a composited celebration film Video · Official Lush Korea YouTube
Three scenes: green-screen filming, background compositing and receiving the video by SMS
  1. 01 Tap your wristband, then film

    The wristband identifies you. Press start; a countdown leads into camera capture.

  2. 02 Replace the background

    The green background is removed and your figure is composited into the prepared celebration film in real time.

  3. 03 Receive the result on your phone

    The composited video is sent to the phone number registered at entry, remaining on your phone after the experience.

Before the green screen Video still · Supplied TWISTED TWENTY recap
AR Studio Photos · Project materials
Start filming Screen design · Supplied project materials
Filming begins shortly Screen design · Supplied project materials
Input RFID wristband tap
Camera · Green screen
→
Processing Real-time background removal
Preset video compositing
→
Output Composited video
SMS to registered number
D
Choose a mood · Perfume Mood Room 05 PERFUME EXPERIENCE

Choose your mood,
and its scent fills the room

Choose the mood closest to how you feel: liveliness, ambition, charm, calm, energy, health or stability. Your selection determines both the room’s LED visuals and fragrance, turning an on-screen choice into a visual and olfactory experience.

Fragrance screen → Visitors → LED room → White room Video · Supplied TWISTED TWENTY recap
White model of the mood-selection touchscreen and room combining visuals with scent
  1. 01 Choose today’s mood

    Select one of seven moods on the touchscreen before entering.

  2. 02 Experience visuals and fragrance

    The corresponding visuals flow across the LED wall while a ceiling device releases the matching fragrance.

One mood selection controls two devices: corresponding visuals on the LED wall and the matching fragrance signal to the ceiling sprayer.

Mood selection screen Photos · Project materials
Fragrance Experience Zone Video still · Supplied TWISTED TWENTY recap
Fragrance dispenser Photos · Project materials
Entry Screen design · Supplied project materials
Touch the screen Screen design · Supplied project materials
Mood selection Screen design · Supplied project materials
LED room Video still · Supplied TWISTED TWENTY recap
The pink of ambition Video still · Official Lush Korea YouTube
LED room overview Photos · Project materials
Input Touchscreen
Seven moods
→
Processing Mood-specific visuals and scent signals
→
Output LED wall visuals
Ceiling fragrance spray

From drawings to the venue

Drawings defined the hexagonal window positions, mirror-box structure and receipt kiosk enclosure. We coordinated the visitor-facing space with the equipment inside for installation.

Hexagonal window layout drawing Production materials · Project archive
Hexagonal mirror-box structure Production materials · Project archive
Receipt kiosk enclosure Production materials · Project archive
Cleanser containers Photos · Project materials

TWISTED TWENTY event film

TWISTED TWENTY on site Video · Supplied TWISTED TWENTY recap

Credits

Client
Lush Korea
Event
Lush Korea 20th Anniversary Showcase
TWISTED TWENTY OF LUSH KOREA
LAYER 57, Seongsu · October 13–16, 2022
Creative consultant
WACKER
Official video stills · Key visual
Lush Korea
Automated product dispensers · Hexagonal mirror boxes
RFID tagging · QR receipts · Visitor database · SMS delivery
Motion-sensing media · AR chroma-key filming set
KNOVCOMPILE